NHTSA Complaint #10566874 — 2007 DODGE RAM 2500

STEERING issue reported to NHTSA

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Crash

Complaint Details

ODI Number 10566874
Vehicle 2007 DODGE RAM 2500
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State SC

Consumer Description

I RECEIVED A RECALL NOTICE IN THE MAIL AND TOOK MY TRUCK TO THE DEALER WHO PRECEDED TO TELL ME THAT IT DID NOT APPLY TO MY TRUCK , SO WHEN MY 16 YEAR LEFT THE DEALERSHIP 2 DAYS LATER SHE WAS DRIVING DOWN THE ROAD AND IT STARTED SHAKING UNCONTROLLABLY AND SHE HEARD A SNAP AND LOST CONTROL OF THE STEERING AND HIT A GUARDRAIL AND WRECKED, IF NOT FOR THE GUARDRAIL SHE WOULD HAVE WENT DOWN A SIX FT EMBANKMENT AND BEEN INJURED. SHE HAD JUST DRIVEN ON THE INTERSTATE AND IF SHE HAD BEEN ON IT SHE PROBABLY WOULD HAVE DIED. I DO NOT APPRECIATE THE DEALER PUTTING MY DAUGHTER IN THIS KIND OF DANGER, WHEN I CONTACTED THEM ABOUT THIS THEY SAID WELL, WE ARE ONLY SENT 1 EVERY 7 DAYS AND THEY ARE 30 PEOPLE IN FRONT OF YOU. THIS EXCUSE IS UNACCEPTABLE AND MY CHILD COULD HAVE BEEN KILLED. I HAD TO PAY 933.00 FOR REPAIRS AND I EXPECT TO BE REIMBURSED FOR THESE REPAIRS. *TR

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