NHTSA Complaint #10566788 — 2001 DODGE RAM VAN STEERING

Complaint Details

ODI Number	10566788
Vehicle	2001 DODGE RAM VAN
Component	STEERING
Date of Incident	January 24, 2014
Date Filed	March 3, 2014
Mileage	130,150 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

DIFFICULT TO GET THE GEARSHIFT OUT OF PARK. A RECALL HAS BEEN DONE ON THE IGNITION/PARKSHIFT INTERLOCK FOR AN ISSUE "THE IGNITION/PARK SHIFT INTERLOCK SYSTEM MAY BECOME INOPERATIVE.". THE DEALERSHIP SERVICE TECHNICIAN SAID THAT THE PART THAT HAS FAILED IS NOT THE SAME AS THE PART THAT WAS REPLACED UNDER THE RECALL AND WANTS OVER $2,000 FOR A NEW STEERING COLUMN OR OVER $1,000 FOR A JUNKYARD STEERING COLUMN. CHRYSLER CUSTOMER ASSISTANCE CENTER AGREES WITH THE DEALERSHIP BUT NOBODY CAN EXPLAIN HOW THE IGNITION/PARK SHIFT INTERLOCK IS NOT RELATED TO THE IGNITION/PARK SHIFT INTERLOCK. *TR

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