NHTSA Complaint #10566543 — 2009 PONTIAC G5 FUEL SYSTEM, GASOLINE

Complaint Details

ODI Number	10566543
Vehicle	2009 PONTIAC G5
Component	FUEL SYSTEM, GASOLINE
Date of Incident	January 22, 2014
Date Filed	February 28, 2014
Mileage	92,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KS

Consumer Description

I HAVE A 2009 PONTIAC G5. THE FUEL PUMP CRACKED RECENTLY AND I HAD TO HAVE IT TOWED AND REPLACED AT THE NEAREST SHOP. I BROUGHT IN THE RECALL FOR THE FUEL PUMP TO MY GMC DEALER, AS I SAW IT ONLINE, AND MY RECEIPT OF THE REPLACEMENT FUEL PUMP. THE DESCRIPTION OF THE RECALL MATCHES MY VEHICLE AND I AM TOLD I AM UNABLE TO RECEIVE REIMBURSEMENT BECAUSE THE RECALL IS "VIN SPECIFIC". MY CAR MATCHES THE EXACT DETAIL OF THE RECALL, BUT THE RECALL IS NOT APPLIED TO MY VIN?! I'D LIKE TO KNOW WHY! I HAVE THE CARFAX TO SHOW THAT MY VEHICLE APPLIES TO THE STANDARDS OF THE RECALL. I'D LIKE CONTACTED IMMEDIATELY ON THIS SITUATION. *TR

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