NHTSA Complaint #10566425 — 2012 TOYOTA RAV4

ON JANUARY 25 2014 I WAS DRIVING IN S SNOWY AND ICY CONDITIONS. I WAS ONLY DRIVING ABOUT 20 MILES AN HOUR. WHEN BRAKING, TURNING CORNERS, OR GENERALLY DRIVING ON THE BAD ROADS, THE ELECTRONIC STABILITY CONTROL, ANTI-LOCK BRAKES, AND TRACTION CONTROL FEATURES OF MY RAV4 DID NOT WORK, CAUSING THE CAR TO SLIDE ALL OVER THE ROAD, ALMOST CAUSING ME TO HIT ANOTHER VEHICLE. THIS HAS CONTINUED THROUGHOUT THE WINTER; THE LIGHT FOR STABILITY CONTROL ON THE DASHBOARD GOES ON, BUT THE ANTI LOCK BRAKES, ESC, AND TRACTION CONTROL DO NOT WORK AND THE RAV4 SLIDES ALL OVER. GIVEN THE BAD WEATHER WE ARE EXPERIENCING THIS WINTER, IT HAS CAUSED ME TO NOT DRIVE THE VEHICLE, WHICH IS A MAJOR INCONVENIENCE FOR OUR FAMILY. I TOOK THE RAV4 INTO THE LOCAL TOYOTA DEALER FOR THIS ISSUE ON JANUARY 31, 2014. THEY SAID THEY COULD NOT REPRODUCE THE PROBLEM IN THEIR SHOP SO DISMISSED IT WITH NO ACTION AND NO REPAIR I READ A COUPLE OF WEEKS OTHER THAT TOYOTA HAS RECALLED RAV4'S FOR EXACTLY THIS ISSUE; HOWEVER, WHEN I CALLED THE DEALER ABOUT THE RECALL, HE STILL INSISTS THAT THERE IS NOTHING WRONG WITH MY RAV4. SO FAR I HAVE GOTTEN NOTHING FROM TOYOTA ABOUT THIS RECALL, AND I DON'T FEEL SAFE DRIVING THE RAV4 THIS WINTER, A MAJOR INCONVENIENCE IN COMMUTING TO WORK. I FEEL MY RAV4 IS UNDRIVABLE THIS WINTER. *TR