NHTSA Complaint #10566308 — 2013 VOLKSWAGEN PASSAT VEHICLE SPEED CONTROL

Complaint Details

ODI Number	10566308
Vehicle	2013 VOLKSWAGEN PASSAT
Component	VEHICLE SPEED CONTROL
Date of Incident	February 26, 2014
Date Filed	February 27, 2014
Mileage	34,572 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

VEHICLE WAS ACCELERATING AWAY FROM A STOP LIGHT WHEN A LOUD "CRACK" WAS HEARD FOLLOWED BY A LOUD GRINDING AND WHISTLING SOUND, THE CAR LOST POWER. MY WIFE FORTUNATELY WAS ABLE TO COAST TO THE SHOULDER OF THE ROAD AND TURN INTO A RESIDENTIAL STREET. AFTER COMING TO A STOP THE ENGINE WAS STILL RUNNING SHE WAS ABLE TO MOVE THE CAR AT A VERY SLOW SPEED (CAR WOULD GO NO FASTER THAN ABOUT 10 MPH) TO A BUSINESS PARKING LOT AND CALL VOLKSWAGEN ROADSIDE ASSISTANCE AND WAITED FOR A TOW TRUCK TO TAKE OUR CAR TO THE NEAREST VOLKSWAGEN DEALER. THE FOLLOWING DAY THE DEALER SERVICE ADVISER INFORMED US OF THE TURBO FAILURE. *TR

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