NHTSA Complaint #10566306 — 2008 HONDA RIDGELINE

OVER THE COURSE OF 2 WEEKS WE WOULD TURN THE DIAL FOR THE HEAT AND IT WOULD KICK IN AND BLOW WARM AIR AND THEN IT WOULD STOP. WE TOOK IT TO INVER GROVE HONDA TO GET IT FIXED AND THEY REPLACED THE BLOWER. IT ACTUALLY WORKED FOR ABOUT A WEEK, THEN STOPPED AGAIN ...COMPLETELY... ON A DAY THAT IT WAS -20 DEGREES WITH WIND CHILL. THEY NOW HAVE TOLD US THAT THE WIRING FOR THAT UNIT IS MELTED AND THE ENTIRE WIRE HARNESS NEEDS TO BE REPLACED. THIS IS RUNNING US AROUND $1800. THE MECHANIC TOLD MY HUSBAND THIS ISN'T THE FIRST TIME HE'S SEEN THIS. WE THEN RESEARCHED FURTHER TO FIND THE PROBLEM ALL OVER THE INTERNET. SEE HERE: HTTP://WWW.RIDGELINEOWNERSCLUB.COM/FORUMS/SHOWTHREAD.PHP?P=418168 I CALLED HONDA FOR AN EXPLANATION, GUARANTEE THAT THIS WON'T HAPPEN AGAIN OR FURTHER START MY VEHICLE ON FIRE. AFTER ALL, HOW DOES A WIRE MELT? IT MUST GET HOT... THEREFORE THIS IS A CONCERN TO ME WITH CHILDREN IN MY VEHICLE A LARGE PERCENTAGE OF THE TIME. THEY SAID THEY CAN NOT GUARANTEE THIS WON'T HAPPEN AGAIN AND DUE TO THE MILEAGE THEY CAN'T FINANCIALLY HELP FUND THE REPAIR. THEY HAVE NO EXPLANATION AS TO HOW THIS HAPPENED. THE CLAIM NUMBER SUBMITTED WAS: [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR