NHTSA Complaint #10565843 — 2011 CHEVROLET TRAVERSE

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10565843
Vehicle	2011 CHEVROLET TRAVERSE
Component	STRUCTURE:BODY
Date of Incident	February 18, 2014
Date Filed	February 25, 2014
Mileage	48,012 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

THERE HAS BEEN A LEAK IN MY CHEVY TRAVERSE 2011 FOR A LONG TIME BUT WE HAD NO IDEA BECAUSE IT WAS UNDER THE FOAM IN THE CARPETS. WE FOUND WATER IN OUR BATTERY COMPARTMENT BEHIND THE SEAT. WE HAD TO REMOVE THE SEATS IN THE CAR AND FOUND BLACK MOLD UNDER THE CARPETS. WE HAVE BEEN SO SICK FOR AWHILE(DAUGHTER DIAGNOSED WITH AUTISM) CHEVY/GM WANTS TO CHARGE US 1400+ TO FIX THE PROBLEM THAT HAS PROBABLY BEEN GOING ON SINCE WE PURCHASED THE CAR BRAND NEW IN 2011. I AM SO SADDENED THAT OUR FAMILIES SAFETY IS NOT CHEVY'S PRIORITY. IT HAS 48000 MILES ON IT SO IT IS OUT OF THE WARRANTY WINDOW. NO HELP FROM CHEVY TO TAKE THE RESPONSIBILITY TO FIX THIS ISSUE. HAVE I MENTIONED THEY HAVE HAD MY CAR FOR OVER A WEEK AND STILL CANNOT FIGURE OUT WHERE THE WATER IS COMING FROM??? OH AND THEY DIDN'T HAVE A LONER FOR US EITHER..... *TR

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