NHTSA Complaint #10565832 — 2001 LEXUS RX300

MY WIFE WAS TAKING OUR KIDS, 7 AND 9, TO GO SHOPPING AND AS SHE DROVE DOWN THE HILL FROM OUR APARTMENT COMPLEX, WITH NO WARNING, THE WHEELS JUST SUDDENLY LOCKED UP AND THE CAR WOULD NOT GO FORWARD OR REVERSE. SHE WAS LITERALLY STUCK ON A ONE LANE HILL, DUE TO A MASSIVE SNOWSTORM THAT LEFT THE SIDES, OF THE STREET COVERED WITH PILES OF SNOW FROM THE SNOWPLOW, WITH OTHER VEHICLES BEHIND HER WHO COULD NOT GO ANYWHERE. SOME GUYS FROM THE APARTMENT COMPLEX GOT OUT AND HELPED HER AND MANAGED TO GET IT TO A PARKING LOT AT THE BOTTOM OF THE HILL. WE HAD THE CAR TOWED TO A LOCAL GARAGE, BUT BEING A SUNDAY NIGHT, WE COULD NOT FIND OUT ANYTHING UNTIL MORNING. I WENT ONLINE AND STARTED RESEARCHING WHAT MIGHT HAVE CAUSED THIS AND DISCOVERED NUMEROUS OTHERS WITH SIMILAR PROBLEMS, ALL OF WHOM REPORTED THE TRANSMISSION FAILED WITH NO PRIOR WARNING. A LOT OF THE PEOPLE SAID THEY REPORTED IT TO LEXUS AND IT SHOULD HAVE BEEN RECALLED, BUT LEXUS REFUSED TO DO ANYTHING ABOUT IT AND DID NOT ISSUE A RECALL. THIS IS THE WEB ADDRESS THAT I DISCOVERED WHILE RESEARCHING IT, HTTP://FORUMS.EDMUNDS.COM/DISCUSSION/9657/LEXUS/RX-330/LEXUS-RX-TRANSMISSION-PROBLEMS/P35. WE PURCHASED THE VEHICLE FROM MY BROTHER WHO BOUGHT IT WITH LESS THAN 10,000 MILES ON IT AND WAS VERY METICULOUS ABOUT HAVING ALL OF THE MAINTENANCE DONE AT THE DEALER RECOMMENDED INTERVALS. THE CAR WAS GARAGE KEPT AND WELL MAINTAINED. IN FACT WHEN I DROVE IT TO WORK AND SHOWED PEOPLE, MOST OF THEM SAID IT LOOKS LIKE IT JUST CAME OFF A SHOWROOM FLOOR. MY BROTHER HAD THE TRANSMISSION FLUID CHANGED 3 TIMES AND TOLD US IT WAS DUE AGAIN WHEN HE SOLD IT TO US, AND WE HAD IT DONE RIGHT AWAY. WHEN I CONTACTED LEXUS ABOUT THIS THEY REFUSED TO DO ANYTHING FOR US. MY CONCERN IS WITH ANOTHER TRANSMISSION, WHERE AND WHEN WILL IT HAPPEN AGAIN? ON A HIGHWAY AT 65 MPH? THEY COULD BE KILLED. *TR