NHTSA Complaint #10565766 — 2014 HONDA ACCORD

SECOND DAY I HAD THE VEHICLE I WAS DRIVING AT NIGHT AND HAD NO ISSUES ON THE HIGHWAY BUT TURNING ONTO A RURAL HIGHWAY WITH NO LIGHTS I FOUND THAT THE VISIBILITY THRU THE WINDSHIELD WAS RELEGATED TO THE BOTTOM THIRD. THE REST OF THE WINDSHIELD APPEARED DARK AND ALMOST IMPOSSIBLE TO SEE THRU. I CONTACTED THE DEALER AND RETURNED THE VEHICLE AND WAS TOLD THAT WHAT I ENCOUNTERED WAS NORMAL BECAUSE HONDA USES A LOOK DOWN HEADLIGHT SYSTEM, IN FACT THE SERVICE MANAGER SAID HIS WIFE ONLY DROVE WITH THE BRITES ON IN DARK AREAS BECAUSE SHE COULD NOT SEE THRU THE WINDSHIELD. I SAID THIS WAS UNACCEPTABLE AND THE SERVICE MANAGER SAID HE COULD TRY TO MITIGATE THE EFFECTS BY RAISING THE HEADLIGHT ADJUSTMENT, BUT HE WARNED ME THAT AT SOME POINT THE HEADLIGHTS MIGHT BLIND ONCOMING TRAFFIC. HE RAISED THE LEVEL OF THE LIGHTS AND I THEN INSPECTED THE RESULTS LATER THAT NIGHT. I FOUND THAT I HAD ALMOST HALF OF THE WINDSHIELD CLEAR AND THE REST WAS SHADED VERY DARK. I BELIEVE THAT THIS IS A SAFETY DEFECT IN THIS VEHICLE AND I HAVE ASKED THE DEALER TO MAKE REPAIRS. SO FAR THERE SEEMS TO BE NO REPAIR AVAILABLE. I DRIVE A LOT ON THESE BACK ROADS AND I HOPE I WILL NOT HAVE AN ACCIDENT BECAUSE OF THIS DEFECT. *TR