NHTSA Complaint #10565700 — 2005 TOYOTA TUNDRA

JANUARY 28TH (2014) I WAS INTO YORK'S TOYOTA FOR DIAGNOSIS OF A CHECK ENGINE LIGHT AND ROUGH IDLE PROBLEM. THE CLERK AT YORK'S TOYOTA ADVISED ME OF (2) RECALLS ON MY PICKUP TRUCK (BALL JOINT & SPRAY FRAME) AND SAID "WE WILL CALL YOU TO SCHEDULE WHEN TO HAVE THESE COMPLETED AT NO COST TO YOU". FEBRUARY 6TH WHILE DRIVING SOUTHBOUND ON INTERSTATE 95 AT THE POSTED SPEED OF 75MPH IN SHERMAN MAINE THE FRONT DRIVER'S SIDE OF MY 2005 TOYOTA TUNDRA BUCKLED. AFTER PULLING TO SIDE OF THE HIGHWAY I GOT OUT OF THE TRUCK AND SAW THE FRONT DRIVER'S SIDE BALL JOINT APPEARED TO HAVE SHEERED OFF CAUSING DAMAGE TO TIE ROD END, OTHER FRONT STEERING COMPONENTS AND SOME FRONT QUARTER PANEL DAMAGE. I CALLED THE MAINE STATE POLICE WHICH COMPLETED AN ACCIDENT REPORT. YORK'S HAS REFUSED TO PAY FOR THE REPAIRS TO THE VEHICLE. MY INSURANCE REFUSES TO PAY BECAUSE THE CAUSE OF THE ACCIDENT WAS A RECALLED PART. TOYOTA CORP IN CALIFORNIA HAS REFUSED TO PAY FOR ALL THE REPAIRS TO MY VEHICLE STATING THE BALL JOINT RECALL WAS FOR PREMATURE WEAR AND SINCE MY TRUCK HAS 150,000MILES IT DOESN'T QUALIFY. THIS IS COMPLETELY UNACCEPTABLE. A RECALL WAS ISSUED AND TOYOTA IS REFUSING TO FIX THE RECALLS AND THE DAMAGES. *TR