NHTSA Complaint #10565678 — 2011 DODGE CHARGER
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 10565678 |
| Vehicle | 2011 DODGE CHARGER |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 35,519 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AZ |
Consumer Description
THE MORNING OF JULY 5, 2013 I STARTED MY CAR AND ALL THE DASH LIGHTS CAME ON. IT HAD DONE THIS ONCE BEFORE BUT ONLY FOR A SECOND AND THEN ALL WAS FINE.THIS TIME THEY DIDN'T TURN OFF AND WHEN I STARTED TO DRIVE IT WAS MAKING "WHINING" NOISE. I CALLED THE DEALERSHIP AND TOLD THEM WHAT WAS GOING ON. THEY TOLD ME TO DRIVE TO THE DEALERSHIP RIGHT AWAY. THEY CALLED LATER THAT AFTERNOON TO TELL ME IT WAS THE ALTERNATOR WAS BAD AND CAUSING A SHORT. SINCE THE CAR WAS PAST 36,000 MILES IT'S NOT COVERED UNDER WARRANTY! IT COST ME ABOUT $800 TO REPLACE THE ALTERNATOR. I'M NOT SURE WHAT THE EXACT PROBLEM WAS WITH THE ALTERNATOR, BUT I JUST HAD IT AT THE DEALERSHIP A MONTH PRIOR FOR AN OIL CHANGE AND THEY "SAID" THE CAR CHECKED OUT FINE. I HAVE HAD NUMEROUS ISSUES WITH THIS CAR! 35,5019 MILES, THEY REPLACED 3 OF THE 6 PISTONS,THANKFULLY IT WAS UNDER WARRANTY. 45,778 MILES, THE ALTERNATOR FAILED. AROUND 50,000 MILES, ONE OF THE FUEL PUMPS NEEDED TO BE REPLACED BECAUSE IT WAS CRACKED ON THE TOP. THE CAR SMELLED LIKE GAS FOR A MONTH AFTER FIXING IT. THE MECHANIC THAT REPLACED IT SAID HE HAS NEVER SEEN THEM BRAKE LIKE THAT AND IT WAS VERY ODD. RECENTLY AT ABOUT 57,000, WE REPLACED THE ACTUATOR IN THE DIVER SIDE A/C UNIT. THE NOISE STARTED ABOUT 6 MONTHS PRIOR BUT FINANCIALLY WE WERE UNABLE TO REPAIR IT UNTIL NOW. IT IS PAST THE MILEAGE FOR LEMON LAW BUT DODGE SHOULD NOT LEAVE THE CONSUMER TO PAY FOR THEIR MISTAKES AND POOR QUALITY. *TR
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