NHTSA Complaint #10565447 — 2012 HYUNDAI AZERA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10565447
Vehicle	2012 HYUNDAI AZERA
Component	STEERING
Date of Incident	May 15, 2012
Date Filed	February 22, 2014
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

THE ALIGNMENT HAS BEEN BAD ON THIS CAR SINCE I BOUGHT THE CAR. MY TIRES WORE OUT AT 28000. THE OUTER EDGE OF THE TIRES ARE BOLD WHEN I FIRST TOOK IT IN THEY BLAMED THE ROADS. THE CAR HAS ALWAYS PULLED TO THE RIGHT. I HAVE TO KEEP PRESSURE ON THE STEERING WHEEL AT ALL TIME TO KEEP THE CAR GOING STRAIGHT. I TOOK THE CAR IN AFTER MY TIRES WORE OUT AND THEY CHARGED ME $99 FOR AN ALIGNMENT, WHICH I WAS HAPPY TO PAY IF THEY COULD FIX IT. WHEN I GOT THE CAR BACK, I HAD TO HOLD THE STEERING WHEEL OFF CENTER TO KEEP THE CAR STRAIGHT. I TOOK THE CAR BACK, THEY MADE A SMALL ADJUSTMENT BUT ARE NOW BLAMING THE ROAD AGAIN. THEN THEY SAID THERE WAS A SCRATCH ON MY WHEEL WHICH I RECENTLY GOT AND THEY BLAMED THE ALIGNMENT ISSUE ON THAT. THAT DOESN'T EXPLAIN THE ALIGNMENT ISSUE FOR THE FIRST 27000 MILES. I LIKE HYUNDAI. I HAVE A SANTA FE AND I USED TO OWN ANOTHER ONE BUT I HAVE A FEELING I AM GOING TO BE SELLING MY 2012 AZERA IN THE VERY NEAR FUTURE. *TR

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