NHTSA Complaint #10565379 — 2014 FORD EXPLORER

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number 10565379
Vehicle 2014 FORD EXPLORER
Component ENGINE AND ENGINE COOLING
Date of Incident
Date Filed
Mileage 10,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

THE EXPLORER SPORT (V6 TWIN TURBO ECOBOOST) STARTED LEAKING SULFUROUS SMELLING VEHICLE EXHAUST FUMES (POSSIBLY CYANOTIC ) INTO THE CAR WHICH MADE THE OCCUPANTS FEEL UNWELL . FORD HAVE A FIX THAT THEY DO NOT ADVISE CUSTOMERS ABOUT SO THE FUME ISSUE IS KNOWN TO THEM ( TSB 12-12-4 ). THIS FIX HAS BEEN PERFORMED YET THE ODOR PERSISTS IN CERTAIN CIRCUMSTANCES. WE HAVE LITTLE CONFIDENCE THAT THE PROBLEM HAS BEEN PROPERLY RESOLVED AND WE HAVE LITTLE CONFIDENCE IN DRIVING A CAR WITH THIS TYPE OF FAULT. IT IS DISTURBING THAT OXIDES OF SULFUR AND HYDROGEN SULFIDE CAN ONLY BE SMELLED WITHIN CERTAIN CONCENTRATION LIMITS AND THAT THE "NOSE" BECOMES INSENSITIVE TO THEM AT HIGHER CONCENTRATIONS. OTHER PEOPLE ARE SUFFERING THE SAME PROBLEM AND I THINK IT S ONLY A MATTER OF TIME BEFORE A DRIVER BECOMES INCAPACITATED AND HAS A SERIOUS ACCIDENT. IF THIS HAS NOT ALREADY HAPPENED. MANY OTHER REPORTS OF THIS PROBLEM ON VARIOUS WEBSITES. *TR

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