NHTSA Complaint #10565289 — 2006 HONDA CIVIC

2/21/2014 TO WHOM IT MAY CONCERN, A VERY REAL SAFETY CONCERN! I WAS JUST GOING TO PAY TO HAVE THIS FIXED AND THEN LOOKED ON THE INTERNET AND FOUND THAT MANY PEOPLE HAVE HAD AND DOES HAVE THIS. IT HAS BEEN GOING ON SINCE 2004 - 2011 EVEN ON LEXUS'S ACCORDING TO THE INTERNET. THE WIPER WILL STOP ON THE WINDSHIELD AND WE NEVER KNOW WHEN IT IS GOING TO STOP COMPLETELY, IT WILL STOP AND GO AND SOMETIMES WHEN IT IS SUPPOSE TO STOP IT WILL NOT AND WHEN IT IS SUPPOSE TO GO IT WILL STOP AND WHEN IT IS RAINING AND WE ARE EXPECTING IT TO WIPE THE WINDOW IT WILL NOT AND WHEN CARS ARE COMING AT US AT NIGHT AND WHEN THE WINDOW IS NOT WIPED, THE HEADLIGHT OF THE OTHER CAR WILL GLARE ON THE RAIN DROPS ON THE UNWIPED WINDOW AND MAKE IT SO WE ARE UNABLE TO SEE THROUGH THAT GLARE BECAUSE WE WERE EXPECTING THE WIPER TO DO THE JOB WHEN IT WAS SUPPOSE TO. PLEASE WILL SOMEONE DO SOMETHING FOR THE PUBLIC WHEN WE TRUST A REPUTABLE COMPANY LIKE HONDA TO FIX THERE PROBLEM AND THEY WANT US TO PAY FOR THE JOB WHEN IT IS A SAFETY CONCERN OF OUR AND EVERYONE ELSE. I HAD TALKED TO HONDA AND THEY VERY WELL KNEW THE WIPER MOTOR WAS A PROBLEM FOR THESE YEARS AND THEY TOLD ME THAT THEY REPLACE THE COVER PLATE OR THE ENTIRE MOTOR. HE TOLD ME THAT IT WOULD ONLY COST ABOUT 250 DOLLARS, I DON'T FEEL THAT I SHOULD HAVE TO PAY THAT KIND OF MONEY MY WIFE AND I ARE RETIRED AND ON A FIXED INCOME AND I FEEL THAT IT WOULD ONLY BE UNFAIR FOR US TO HAVE TO PAY THIS. IT IS SAID ON THE INTERNET THAT WHAT HAPPENS IS THE GREASE IN THE COVER PLATE AREA GETS ON THE ELECTRICAL CONTACTS AND CAUSES THE WIPER MOTOR TO ACT SPORADICALLY MAY GOD BLESS YOU ALL! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR