NHTSA Complaint #10565241 — 2011 HONDA ODYSSEY

STRUCTURE:BODY:DOOR issue reported to NHTSA

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Complaint Details

ODI Number 10565241
Vehicle 2011 HONDA ODYSSEY
Component STRUCTURE:BODY:DOOR
Date of Incident
Date Filed
Mileage 500 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

THE MANUAL SLIDING DOORS (BOTH SIDES) ARE EXTREMELY DIFFICULT TO OPEN. CHILDREN AND ADULTS ARE CONSTANTLY HAVING TO PULL WITH EXTREME FORCE TO OPEN THE DOORS FROM THE INSIDE AND THE OUTSIDE. FROM THE INSIDE, PASSENGERS HAVE TO LEAN INTO THE DOOR WHILE PULLING BACK TO OPEN IT. I HAVE TAKEN IT TO THE DEALER MULTIPLE TIMES WITH THE PROBLEM, HOWEVER THEY SIMPLY SPRAY THE SEALS WHICH DOES NOT FIX THE PROBLEM. I ALSO CALLED HONDA CUSTOMER SERVICE AND THEY BASICALLY TOLD ME I SHOULD HAVE PURCHASED AN EX MODEL WITH AUTOMATIC DOORS. IN THE EVENT OF AN ACCIDENT, I SUSPECT PASSENGERS WILL HAVE MUCH DIFFICULTY EXITING THE REAR OF THIS VEHICLE. *TR

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