NHTSA Complaint #10565069 — 2011 DODGE NITRO

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10565069
Vehicle 2011 DODGE NITRO
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 55,127 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

I PURCHASED THIS VEHICLE IN NOVEMBER 2013, UNAWARE THAT THERE WAS A RECALL ON THE TIPM. HERE IT IS A FEW MONTHS LATER AND MY VEHICLE BREAKS DOWN. I HAD IT TOWED TO THE DEALERSHIP. THEY TOLD ME DIAGNOSTIC AND A CHECK UP WAS DONE AND THEY COULDNT FIND ANYTHING WRONG. THE VEHICLE STARTED RIGHT UP. I PICKED UP MY TRUCK TUESDAY 02/18/2014. I LIVE LESS THEN 2 MILES FROM THE DEALERSHIP. WHEN I GOT HOME THE VEHICLE WOULD NOT START. CALLED DEALERSHIP BACK STATED TO WAIT 30 MINUTES AND TRY TO RESTART IT. I ENDED UP WAITING AN HOUR BEFORE IT COULD START AND TOOK IT BACK TO ED VOYLES. THEY RAN A DIAGNOSTIC IN FRONT OF ME. THE TRUCK WOULDNT START SO THEY PUSHED IT INTO REPAIR SHOP. I RECIEVED A CALL THE NEXT DAY STATING IT WAS THE TIPM. THE CHARGE WAS 1,030.00 AND 117.00 FOR RUNNING TEST. I DECIDED TO RESEARCH THE VEHICLE ONLY TO FIND OUT THERE WAS A RECALL FOR THAT PART. I CALLED DODGE @ 800-247-9753 ON 02/20/2014 SPOKE TO REP SHE STATED THERE WAS A RECALL BUT MY VEHICLE VIN# WAS NOT APART OF THE RECALL. I INFORMED HER THAT THEY SHOULD HAVE RECALLED ALL THE VEHICLES BECAUSE ITS THE SAME EXACT ISSUE. SHE STATED THEY COULD NOT REPAIR THE VEHILCE AND MY WARRANTY WILL NOT COVER IT. *TR

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