NHTSA Complaint #10564739 — 2008 DODGE CHARGER AWD

THERE WAS A LOUD KNOCKING COMING FROM MY CAR, I THEN HAD PLACED CAR INTO BE SERVICE TO CHECK OUT KNOCKING. ONCE THE TOP OF ENGINE WAS TORN DOWN, THEY FOUND THE PIN TO THE ROCKER ARM ASSEMBLY WAS CRACKED AND CALL DODGE DEALER TO ORDER PART AND FOUND THAT THIS IS A ON GOING PROBLEM WITH DODGE 3.5 V-6 ENGINE. PARTS WHERE AROUND 800 AND TOTAL BILL WAS AROUND 1200. UPON PICKING UP CAR LEARNED THAT THERE WAS ANOTHER DODGE IN THE REPAIR SHOP BEING FIXED FOR THE SAME PROBLEM AND SHOP OWNER INFOR ME THE AFTER THEY CHECKED INTO IT. THIS IS A BIG PROBLEM FOR THIS ENGINES. AND STATED WHEN THE CALLED THE DEALER FOR THE PART, THE PARTS DEPARTMENT KNEW JUST WHAT PART THEY NEEDED AND DID NOT EVEN HAVE TO LOOK THE PART UP, DUE TO THE FACT THAT THIS HAPPENS ALL THE TIME. THIS IS A EVERY EXPENSIVE FIX THAT DODGE SHOULD MAKE RIGHT AND REPLACE THESE PARTS THAT FAIL REPEATEDLY IN THESE ENGINES. THE WORSE PART IS DODGE KNOWS OF THIS PROBLEM. THEY HAVE, DUE TO THE FACT THAT THE PARTS DEPARTMENT DIDN'T EVEN HAVE TO LOOK UP THE PART OR PART NUMBER FOR ORDERING!!!!!!!!!!!!!!!!!!!!! NOW I HAVE PLACE MY CAR BACK INTO THE REPAIR SHOP FOR THE SAME PROBLEM AGAIN. *TR