NHTSA Complaint #10564543 — 2002 PONTIAC GRAND AM

IN REFERENCE TO NHTSA ACTION NUMBER PE05055 (RECALL 03V327), TURN SIGNAL/HAZARD SWITCH POLICY, GM WAS TO UPDATE THE SPECIAL POLICY TO COVER VEHICLES NOT COVERED UNDER RECALL 03V327, FOR A NO COST REPLACEMENT. LETTERS TO OWNERS WERE SUPPOSED TO GO OUT JUNE 2006. AFTER CONTACTING A LOCAL GM/PONTIAC DEALER, I WAS TOLD THAT THE MULTI-FUNCTION SWITCH/TURN SIGNAL AND HAZARD SWITCH WAS NOT COVERED UNDER ANY SPECIAL POLICY OR RECALL. HOWEVER, AFTER RESEARCHING THIS ISSUE ONLINE IT IS CLEAR THAT THE HAZARD SWITCH IS NOT THE MAIN PROBLEM, IT IS THE MULTI-FUNCTION SWITCH. EVEN IF THEY HAD REPLACED A HAZARD SWITCH IT WOULD NOT HAVE FIXED THE ISSUE, WHICH IS CONTAMINATED GREASE THAT HAD BRIDGED THE CONTACTS OF THE MULTI-FUNCTION SWITCH. THIS IS A SERIOUS SAFETY ISSUE AND NEEDS TO BE ADDRESSED IMMEDIATELY BY GM/PONTIAC. *TR