NHTSA Complaint #10564457 — 2002 DODGE RAM 1500

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10564457
Vehicle	2002 DODGE RAM 1500
Component	ENGINE
Date of Incident	April 22, 2010
Date Filed	February 15, 2014
Mileage	116,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

WAS DRIVING TRUCK FROM STORE WHEN I STARTED HEARING A LOUD TAPPING NOISE COMING FROM MY ENGINE. I TOOK IT TO MECHANIC AND WAS TOLD THAT THE VALVE SEATS HAD DROPPED. I WAS TOLD THAT THIS WAS A COMMON PROBLEM WITH DODGE RAM 1500 TRUCKS WITH 4.7 L ENGINES. I WENT TO DODGE DEALERSHIP BEFORE GOING TO MECHANIC AND THEY TOLD ME MY PROBLEM WAS THAT I HAD NOT CHANGED MY OIL . I CHANGED MY OIL EVERY 5,000 MILES ON MY OWN BECAUSE EVERYTIME I WOULD TAKE MY TRUCK TO THE DEALERSHIP TO GET OIL CHANGED THEY WOULD CHARGE ME A COUPLE OF HUNDRED DOLLARS FOR OTHER SERVICES. THEY WOULD TELL ME THAT IF I DIDN'T GET THESE OTHER SERVICES PERFORMED THAT IT WOULD VOID OUT MY WARRANTY. NOW I AM STUCK WITH A TRUCK WITH 116,500 MILES AND I HAVE TO REPLACE AN EXPENSE MOTOR. *TR

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