NHTSA Complaint #10564421 — 2014 FIAT 500

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10564421
Vehicle	2014 FIAT 500
Component	ELECTRICAL SYSTEM
Date of Incident	December 26, 2013
Date Filed	February 14, 2014
Mileage	3,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WY

Consumer Description

ON DECEMBER 26TH MY KEY WAS NO LONGER RECOGNIZED BY THE FIAT IGNITION SYSTEM. I CALLED HOME, HAD A SPARE DELIVERED, AND THE SPARE STARTED THE CAR UP. CALLED THE DEALERSHIP AND TWO WEEKS LATER THE KEY WAS REPLACED. ON FEBRUARY 14TH I ONCE AGAIN HAD THE SAME ISSUE WHERE THE IGNITION SYSTEM WOULD NOT DETECT THE KEY. ONCE AGAIN I HAD THE NEW SPARE DELIVERED AND THE CAR STARTED RIGHT UP. I AM CURRENTLY IN THE PROCESS OF GETTING THE BAD KEY REPLACED BY THE DEALERSHIP. BOTH TIMES THE BAD KEYS WOULD GIVE THE INDICATION OF A CAR WITH A PADLOCK OVER IT. THE OWNERS MANUAL INDICATES THAT THIS MEANS THE KEY IN THE IGNITION IS NOT RECOGNIZED BY THE SYSTEM. *TR

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