NHTSA Complaint #10563971 — 2000 PLYMOUTH GRAND VOYAGER

I OWN A 2000 GRAND VOYAGER VAN. I HAVE BEEN DEALING WITH THE SERPENTINE BELT FALLING OFF SO MUCH IN THE HISTORY OF OWNERSHIP THAT I AM FRUSTRATED BEYOND BELIEF. THIS PROBLEM OCCURS MOSTLY WHEN IT RAINS AND I HAVE SPENT $2000 PLUS DOLLARS IN TOWS CHARGES AND MECHANIC SERVICES CHARGES TO REPLACE THE SERPENTINE BELT, TENSIONER WITH PULLEY AND IDLER PULLEY. I FEEL THAT THE DODGE/PLYMOUTH VEHICLE MANUFACTURERS HAVE KNOWN OF THIS PROBLEM AND HAVE LET CONSUMERS SUFFER AND STRUGGLE WITH THIS SAFETY ISSUES WITH NO INTERVENTION ON THEIR PART. I AM A PHYSICALLY CHALLENGED PERSON WHO USES A WHEELCHAIR FOR MY MOBILITY AND THE VAN WAS MODIFIED TO ACCEPT A RAMP SYSTEM, WITH NO MODIFICATIONS TO THE CHASSIS OR ENGINE COMPARTMENT. I HAVE BEEN LEFT BROKEN DOWN ON THE SIDE OF THE ROAD OR HIGHWAY MANY TIMES. *TR