NHTSA Complaint #10563586 — 2010 FORD FOCUS

LEFT FRONT TIRES CONTINUE TO WEAR EXCESSIVELY ON THE INSIDE OF THE TREAD. I HAVE HAD THE ALIGNMENT CHECKED, AND EVERYTHING IS WITHIN SPECIFICATIONS. I ROTATED TIRES AS SHOWN IN OWNER'S MANUAL. TIRES ROTATED FRONT TO BACK, BACK TO FRONT. THE LEFT FRONT WEARS THE INSIDE OF THE TREAD; THE TIRE ON THE LEFT REAR STOPS WEARING, ONCE PLACED ON THE BACK. ALSO, UPON MOVEMENT, TIRE NOISE INSIDE THE VEHICLE IS UNACCEPTABLE, AND THIS NOISE SOUNDS LOUDEST FROM THE INSIDE, FRONT LEFT OF THE VEHICLE (DRIVER'S SIDE). AT 25 MPH, INSIDE TIRE NOISE IS 45 DB. AT 55 MPH, INSIDE TIRE NOISE IS 85 DB. RADIO IS OFF: WINDOWS ARE CLOSED. THIS IS UNACCEPTABLE. DEALER SAYS THAT IT IS NOT A WARRANTY ISSUE, AND THAT I SHOULD ALIGN THE CAR WITH EVERY OIL CHANGE, AT 3000 MILES: THIS IS NOT WHAT THE OWNER'S MANUAL RECOMMENDS. ALIGNMENT SHOP SAYS THAT ALIGNMENT IS WITHIN SPECIFICATIONS, AND PROVIDES A PRINT-OUT SHOWING THE READINGS. VEHICLE TRACKS STRAIGHT AND TURNS APPROPRIATELY. I WILL WEAR OUT THE TWO LEFT TIRES BEFORE 30,000 MILES, WHILE THE RIGHT SIDE TIRES SHOW LITTLE WEAR FOR THE MILEAGE. *TR