NHTSA Complaint #10563397 — 2009 GMC YUKON DENALI STRUCTURE

Complaint Details

ODI Number	10563397
Vehicle	2009 GMC YUKON DENALI
Component	STRUCTURE
Date of Incident	January 1, 2014
Date Filed	February 7, 2014
Mileage	55,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

THE DASH WHERE THE PASSENGER AIRBAG AND ABOVE THE INSTRUMENT PANEL CRACKED. WHEN I WAS SEARCHING TO FIND A REPAIR SHOP NEAR ME, I CAME ACROSS SEVERAL BLOGS (HTTP://REPAIRPAL.COM/THE-UPPER-DASH-MAY-CRACK-554 AND HTTP://WWW.CARCOMPLAINTS.COM/GMC/YUKON/2009/ACCESSORIES-INTERIOR/CRACKED_DASHBOARD.SHTML) MANY PEOPLE COMPLAINING OF THE EXACT CRACKS. WHEN I CALLED GMC THEY EXPLAINED ANY RECALL HAS TO BE PROCESSED THROUGH THIS ASSOCIATION, WHICH I CERTAINLY WASN'T AWARE OF, AND I DO NOT THINK THE OTHER PEOPLE WERE EITHER BECAUSE IT'S AN APPROXIMATELY $1,600 REPAIR AT THE DEALERSHIP, AND PEOPLE HAVE PAID IT. I REALLY THINK THIS IS AN ISSUE THAT SHOULD BE RECTIFIED THROUGH GMC, SO IF THIS ONE COMPLAINT IS NOT ENOUGH, PLEASE GIVE ME AN OPPORTUNITY TO FIND OTHERS WITH THE SAME ISSUE TO FILE A COMPLAINT AS WELL. THANK YOU! *TR

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