NHTSA Complaint #10563344 — 2009 CHEVROLET TAHOE

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	10563344
Vehicle	2009 CHEVROLET TAHOE
Component	STRUCTURE
Date of Incident	October 1, 2013
Date Filed	February 7, 2014
Mileage	95,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

I NOTICED A CRACK IN MY DASHBOARD GOING TO MY AIR BAG ON THE PASSENGER SIDE. THE CRACK IN THE DASHBOARD COULD POSSIBLY ALTER THE DEPLOYMENT OF THE PASSENGER AIRBAG AND HAS COMPROMISED THE INTEGRITY OF THE DASHBOARD AS A WHOLE. THERE HAVE SINCE DEVELOPED TWO ADDITIONAL, LARGER CRACKS IN THE DASHBOARD, FURTHERING THE DASHBOARD INTEGRITY PROBLEM. I HAVE REPORTED THIS TO CHEVY AND GM AND THEY BOTH REFUSE TO ACCEPT THAT THIS IS AN ONGOING PROBLEM. SEVERAL HUNDRED PEOPLE HAVE REPORTED THIS PROBLEM (AND COUNTLESS, UNKNOWN PEOPLE HAVE NOT REPORTED IT, OR DON'T KNOW HOW TO, OR WHERE TO REPORT IT, OR WHO TO REPORT IT TO.) BOTH GM AND CHEVY REFUSE TO PUT ANYTHING IN WRITING AND WILL ONLY DISCUSS THE ISSUE OVER THE PHONE AND HAVE TOLD CUSTOMERS THEY WILL NOT REPLACED THE DEFECTIVE DASHBOARDS FOR FREE. THIS IS A SAFETY ISSUE AND IT IS AN ONGOING ISSUE WITH GM TRUCKS (1500, TAHOE, SUBURBAN, YUKONS, ETC.) *TR

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Other STRUCTURE Complaints

#10845530 — March 8, 2016 — MY 2009 CHEVROLET TAHOE HAS DEVELOPED NUMEROUS CRACKS IN THE DASHBOARD INCLUDING AROUND THE PASSENGER AIRBAG. MY BIGG...

#10825846 — February 12, 2016 — TL* THE CONTACT OWNS A 2009 CHEVROLET TAHOE. THE CONTACT STATED THAT THE DASHBOARD HAD SEVERE FRACTURES ON THE FRONT ...

#10703185 — April 1, 2015 — VEHICLE DASH CRACKED ON THE PASSENGER SIDE. A STRAIGHT CRACK IN THE DASH GOING FROM THE AIR VENT/DEFROSTER TO THE PAS...

#10660467 — November 24, 2014 — DASHBOARD CRACKED AT AIRBAG AND OVER THE INSTRUMENT PANEL. *TR

#10637490 — September 19, 2014 — THE DASH OVER MY STEERING HAS BUSTED AS WELL AS THE DASH AROUND MY AIRBAG IN MY TRUCK FOR UNKNOWN REASON. THE CRACKS ...

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