NHTSA Complaint #10563048 — 2001 FORD F-150

2001 FORD F-150. CONSUMER WRITES IN REGARDS TO TRANSMISSION PROBLEMS. *SMD THE CONSUMER STATED DURING ROUTINE USE OF THE TRUCK, THE TRANSMISSION STOPPED FUNCTIONING. THE TRANSMISSION REPAIR SHOP, INFORMED THE CONSUMER THE CAST STEEL GEAR WITHIN THE TRANSMISSION HAD SHATTERED INTO TWO PIECES. IN OCTOBER 2009, DURING AN ANNUAL SAFETY INSPECTION, THE STRAPS HOLDING THE FUEL TANK IN PLACE WERE CORRODED AND ALMOST COMPLETELY RUSTED THROUGH. IN THE SUMMER OF 2013, FORD MOTOR COMPANY, SENT THE CONSUMER A NOTICE, INFORMING HIM THE FUEL TANK STRAP WERE BEING RECALLED. THE CONSUMER WAS NOT OVERLY CONCERNED, SINCE THEY HAD ALREADY BEEN REPLACED, FORD SENT ANOTHER RECALL. THE CONSUMER INFORMED FORD, HE HAD THE STRAPS REPLACED. FORD THEN ADVISED THE CONSUMER TO VISIT THE DEALER ABOUT REIMBURSEMENT. THE DEALER WANTED TO SEE WHAT REPAIRS HAD BEEN MADE. ONCE THE TRUCK WAS ON THE LIFT, IT WAS DISCOVERED THE ORIGINAL FAULTY TANK STRAPS HAD CAUSED A WEAKENING IN THE SKIN OF THE FUEL TAN ITSELF AND THAT IT WAS LEAKING GASOLINE THROUGH THE SKIN OF THE TANK. THE TANK WAS LEAKING FUEL AROUND THE AREA WHERE THE STRAPS RUBBED ON THE TANK. FORD WOULD ONLY HONOR THE RECALL, IF THEY REPLACED THE STRAPS. HOWEVER, THEY REFUSED TO REPLACE LEAKING FUEL TANK. *JB