NHTSA Complaint #10563036 — 2011 NISSAN LEAF SERVICE BRAKES

Complaint Details

ODI Number	10563036
Vehicle	2011 NISSAN LEAF
Component	SERVICE BRAKES
Date of Incident	February 4, 2014
Date Filed	February 5, 2014
Mileage	25,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TWO MONTHS AGO I WAS BRAKING MODERATELY WHEN THE CAR SHUTTERED, THERE WAS A BUMP AND THE CAR BEGAN COASTING. I SAW THAT IT HAD POPPED INTO N (NEUTRAL) EVEN THOUGH I DIDN'T TOUCH THE GEAR SHIFT. I TRIED TO PUT IT BACK INTO D (DRIVE) BUT IT WOULDN'T RESPOND. I PUSHED THE CAR TO THE SIDE OF THE ROAD AND TRIED SEVERAL TIMES TO SHUT IT DOWN. FINALLY, IT RESPONDED, THEN RESTARTED AND DROVE NORMALLY. AFTER THAT, THERE WOULD BE INTERMITTENT SHUTTERING AND BUMPING WHILE BRAKING. THE RECHARGING LIGHTS WILL PULSE AND I CAN FEEL THE REGENERATIVE FEATURE GRAB AND THEN RELEASE. ONE MORNING RECENTLY, ALONG WITH THESE SYMPTOMS THE RANGE PLUMMETED QUICKLY, BY ABOUT 1 MILE PER SECOND. AFTER DRIVING ONLY 20 MILES I HAD 17 MILES OF INDICATED RANGE. THEN, YESTERDAY, THE FIRST PROBLEM REAPPEARED: THE CAR WENT INTO NEUTRAL AND BRIEFLY WOULDN'T RESPOND. THE CAR IS NOW AT THE DEALER. *TR

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