NHTSA Complaint #10562965 — 2013 VOLKSWAGEN JETTA

FUEL SYSTEM, DIESEL issue reported to NHTSA

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Complaint Details

ODI Number 10562965
Vehicle 2013 VOLKSWAGEN JETTA
Component FUEL SYSTEM, DIESEL
Date of Incident
Date Filed
Mileage 11,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

I WAS DRIVING AS NORMAL WHEN THE GLOW PLUG LIGHT BEGAN FLASHING, ALONG WITH THE CHECK ENGINE LIGHT AND I LOST ALL POWER.THANKFULLY I WAS ON A RESIDENTIAL STREET, AND WAS ABLE TO SAFELY PULL OVER AND HAVE THE VEHICLE TOWED TO THE DEALER. DIAGNOSIS WAS COMPLETE FUEL SYSTEM FAILURE CAUSED BY HIGH PRESSURE FUEL PUMP DESTRUCTING ITSELF AND SENDING METAL SHARDS INTO THE SYSTEM. INITIALLY DEALER SUSPECTED CONTAMINATED DIESEL. UPON ANALYSIS OF FUEL DEALER CONFIRMED THAT ONLY DIESEL WAS PRESENT IN THE SYSTEM AND THE DAMAGE WAS CAUSED BY A FAULTY HIGH PRESSURE FUEL PUMP. AS A RESULT OF THIS ALL FUEL SYSTEM PARTS ARE HAVING TO BE REPLACED INCLUDING INJECTORS, HPFP, LIFT PUMP, FUEL LINES ETC ETC. VW IS COVERING REPAIRS UNDER WARRANTY AS THEY SHOULD, BUT CLEARLY THE ONGOING ISSUE OF HPFP FAILURES IN VW TDIS HAS NOT YET BEEN FULLY RESOLVED. *TR

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