NHTSA Complaint #10562910 — 2009 KIA OPTIMA

AFTER THE PROBLEMS WITH THE ROTOR AND PADS WHICH [XXX] SAYS HE DID REPLACE BOTH BACK PADS WITH GENERIC PADS EVEN THOUGH MY RECEIPT SHOWED SOMETHING DIFFERENT; I WENT TO GET THE CAR APPRAISE TO SEE HOW MUCH I COULD GET FOR IT ON A TRADE-IN VEHICLE, I WAS TOLD THE CAR NEED FRONT BUSHINGS SO THAT KNOCKED $900 ON THE AMOUNT THEY WOULD GIVE ME FOR IT. BUSHINGS, ON A CAR BARELY DRIVEN AND I HAVE A 10 YEAR WARRANTY THAT COMES WITH IT, A 10 YEAR WARRANTY I PURCHASE AND A 5 YEAR WARRANTY ON THE TIRES. CAN YOU BELIEVE THIS? I CAN'T. I GUESS IF I DROVE IT EVERY DAY THE WAY I SHOULD THE CAR WOULD BE COMPLETELY OVERHAULED AT MY EXPENSE AND ALL THE WARRANTIES MEAN NOTHING; MY MONEY JUST WENT RIGHT UP IN SMOKE. THIS IS DEFINITELY A PIECE OF JUNK OR I AM BEING SCAMMED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR