NHTSA Complaint #10562885 — 2003 SUBARU WRX

ON THE MORNING OF FEB 3, 2014 I STARTED MY CAR AND IT SMELLED VERY STRONGLY OF RAW GAS. I TURNED OFF THE CAR AND HAD IT TOWED TO MY LOCAL REPAIR SHOP. THE TOW COST $84.70. I FOUND OUT LATER THAT MORNING THAT SUBARU ISSUED A RECALL BEGINNING DECEMBER 31, 2009 FOR 2002 AND 2003 SUBARU WRXS WHERE THE FUEL LINE LEAKS IN EXTREME COLD. UNFORTUNATELY, THE RECALL INCLUDED ONLY 16 STATES, AND OFFERED AN EXTENDED WARRANTY TO THE OTHER 34 STATES NOT NAMED IN THE RECALL (I RESIDE IN ONE OF THE 34 FOR THE "EXTENDED WARRANTY"). I PROMPTLY PHONED SUBARU OF AMERICA AND MY LOCAL DEALERSHIP, WEBSTER GROVES SUBARU ABOUT THE ISSUE. THE SERVICE DEPARTMENT EMPLOYEE, [XXX], ADVISED ME TO DRIVE MY VEHICLE OVER TO HAVE IT CHECKED OUT. CONSIDERING THIS IS TALKING ABOUT RAW GAS AND AT LEAST ONE FIRE HAS BEEN REPORTED IN RELATION TO THE RECALL, I DO NOT AGREE WITH THIS SUGGESTION. BOTH SUBARU OF AMERICA AND THE DEALERSHIP AFFIRMED THAT THE CAR WOULD HAVE TO BE TAKEN TO A DEALERSHIP TO SEE IF IT MIGHT BE CONSIDERED FOR THE RECALL. AFTER DIRECTLY TELLING [XXX] I WILL NOT DRIVE THE VEHICLE SINCE IT IS DANGEROUS (THE RECALL EVEN STATES THAT IT IS DANGEROUS!), SHE AGREED TO CALL HER DISTRICT MANAGER THEN RETURN MY CALL. THIS IS NOT THE WHOLE OF MY CONCERN. WE HAVE HAD COLDER WEATHER ALL OVER THE UNITED STATES THIS YEAR AND I AM VERY CONCERNED ABOUT THIS ISSUE. I WAS NOT NOTIFIED OF THE EXTENDED WARRANTY OR THE ISSUE BY SUBARU, AND I GATHER OTHER INDIVIDUALS WERE NOT AS WELL AND THEIR SAFETY COULD BE AT RISK. WHILE IT WOULD BE IDEAL FOR SUBARU TO PAY FOR THE NECESSARY REPAIRS TO MY VEHICLE, I ULTIMATELY HOPE THEY WILL NOTIFY ALL 2002 AND 2003 SUBARU WRX OWNERS OF THIS POTENTIAL HAZARD FOR THE SAFETY OF EVERYONE! THIS IS NOT JUST A SMALL OPTIONAL RECALL, BUT ONE THAT COULD CAUSE SERIOUS HARM TO DRIVERS, THEIR PASSENGERS AND FELLOW DRIVERS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR