NHTSA Complaint #10562549 — 2009 FORD ESCAPE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10562549
Vehicle	2009 FORD ESCAPE
Component	STEERING
Date of Incident	January 30, 2014
Date Filed	February 2, 2014
Mileage	128,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

FIRST TIME HAPPENED AFTER STARTING VEHICLE, I NOTICED THERE WAS A LOSS OF POWER STEERING WHEN BACKING OUT OF A PARKING SPOT. THIS WAS RESOLVED AFTER I RESTARTED THE VEHICLE. THE NEXT TIME WAS 2 DAYS LATER WHEN I IN THE MIDDLE OF TURNING MY STEERING WHEEL TO GET OFF THE HIGHWAY. POWER STEERING CUT OUT COMPLETELY, THANKFULLY I WAS THE ONLY ONE AROUND BECAUSE IT TOOK A SECOND TO GRAB THE WHEEL TIGHTER AND TURN. I HAVE READ MANY ACCOUNTS OF THE SAME THING HAPPENING, WHY HASN'T THERE BEEN A RECALL? I DRIVE ON THE HIGHWAY EVERYDAY AND IT IS ESSENTIAL TO SAFETY THAT I AM ABLE TO STEER. I HAVE TO LIVE WITH THIS FOR NOW BECAUSE I CANNOT AFFORD A $1200-$1800 REPAIR WHEN I JUST PUT MONEY INTO THIS CAR. ALSO I NOW NOTICE THAT MY WHEEL HAS A LOT MORE "WIGGLE ROOM" WITH STEERING AS WELL AS A GRINDING NOISE THAT NEVER WAS THERE BEFORE. *TR

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