NHTSA Complaint #10562158 — 2005 FORD ESCAPE

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 10562158
Vehicle 2005 FORD ESCAPE
Component SUSPENSION
Date of Incident
Date Filed
Mileage 87,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

I OWN A 2005 FORD ESCAPE 87,00 MILES, GARAGE KEPT. I BOUGHT IT NEW FROM THE FORD DEALER. SO I HEAR A LOUD BANGING NOISE AND TAKE IT INTO A SHOP TO GET CHECKED OUT. SHOP CALLS ME IN AWE? HE SAID THAT RIGHT SIDE INTER FENDER WHEEL WELL AND SHOCK TOWER HAS COMPLETELY RUSTED AWAY AND IS NO LONGER CONNECTED TO THE VEHICLE?HE ALSO SAID YOU CAN SEE TO THE INSIDE OF THE VEHICLE. HE SAID IN ALL HIS YEARS, HES NEVER SEEN ANYTHING LIKE IT. HE SAID THAT A 1990 CAR SHOULD NOT HAVE THIS DAMAGE. SO I START TO GOOGLE AND LOW AND BEHOLD HUNDREDS OF COMPLAINTS OF THE SAME THING. IT SEEMS TO BE A MAJOR ISSUE WITH 2004, 2005 AND SOME 2006 FORD ESCAPE MODELS AND FORD WILL NOT RECALL OR MAKE GOOD ON THEIR POOR CRAFTSMANSHIP. I CONTACTED THE DEALER WHERE I BOUGHT MY VEHICLE AND SPOKE TO A REPAIR MANAGER WHO SAID HE WILL CALL ME BACK?SO AFTER A FEW HOURS (HE GOOGLED HIMSELF), HE CALLS AND SAYS TOUGH LUCK?HAVE A NICE DAY. THERE ARE ALL KINDS OF PICTURES ON THE NET THAT LOOK LIKE MY CAR?.I TOOK MY OWN PICTURES BUT THIS IS APPALLING AND FORD NEEDS TO BE HELP ACCOUNTABLE. THIS IS A STRUCTURE PROBLEM AND VERY DANGEROUS. I WILL PROBABLY HAVE A HARD TIME FINDING SOMEONE TO EVEN ATTEMPT TO REPAIR THIS AS THE DON'T WANT THE LIABILITY (ESPECIALLY SEEING I HAVE 2 CAR SEATS IN MY VEHICLE.) *TR

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