NHTSA Complaint #10561734 — 2006 PONTIAC G6

BELOW IS WHAT HAPPEN TO MY 2006 G6 PONTIAC ON01/23/2014, I WAS DRIVING ON THE HIGHWAY 60 MPH THE CHIME WENT OFF ON MY RADIO/DRIVER INFORMATION CENTER (DIC) AND I LOST MY POWER STEERING ALMOST CRASHED INTO A BRICK WALL. GM IS STATING THEY NEED A LETTER FROM YOU IN ORDER TO REPLACE THE DEFECTIVE PART. LOSS OF POWER STEERING ASSIST/ DURING THIS INVESTIGATION, GENERAL MOTORS (GM) INDICATED THAT APPROXIMATELY 15,600 MODEL YEAR (MY) 2005 PONTIAC G6 VEHICLES BUILT FROM NOVEMBER 3, 2004 THROUGH JANUARY 5, 2005 MAY EXPERIENCE A LOSS OF POWER STEERING ASSIST DUE TO AN INSUFFICIENT CRIMP AT THE TORQUE AND POSITION SENSOR TRANSDUCER LOCATED IN THE STEERING COLUMN ASSEMBLY. GM HAS INDICATED THAT IT PLANS TO SEND LETTERS TO THE OWNERS OF THESE VEHICLES TO INFORM THEM THAT IT WILL EXTEND THE WARRANTY COVERAGE FOR THE EPS SYSTEM IN THEIR VEHICLES TO 7 YEARS OR 70,000 MILES. STATISTICAL ANALYSIS OF THE FAILURES IN THE POPULATION AFFECTED BY THE WIRING CRIMP PROBLEM INDICATE THAT THE PROBLEM IS AN EARLY LIFE FAILURE THAT SHOULD OCCUR WITHIN THE TERMS OF THE EXTENDED COVERAGE. GM'S INVESTIGATION OF EPS FAILURES IN THE SUBJECT VEHICLES IDENTIFIED A PROBLEM WITH THE CONNECTOR CRIMPS DURING THE TWO MONTH PRODUCTION RANGE COVERED BY THE WARRANTY EXTENSION. DURING THIS PERIOD THE CRIMPS MAY BE ASYMMETRICAL, RESULTING IN INADEQUATE PRESSURE ON THE WIRE THAT CAN LEAD TO ELECTRICAL NOISE IN THE SIGNAL FROM THE SENSOR TO THE CONTROLLER. THE CONTROLLER MAY INTERPRET THIS ELECTRICAL NOISE AS A MALFUNCTION OF THE SYSTEM AND DEFAULT TO MANUAL MODE (I.E., TURN OFF THE EPS SYSTEM). *TR