NHTSA Complaint #10561723 — 2007 NISSAN MURANO

I WAS DRIVING ON THE FREEWAY WHEN I SUDDENLY NOTICED MY STEERING WHEEL WAS UPSIDE DOWN. LUCKILY, I COULD STILL STEER AND I IMMEDIATELY TOOK IT TO THE DEALER WHERE I HAD PURCHASED THE CAR AND AN EXTENDED WARRANTY. I HAD NOT BEEN INVOLVED IN ANY KIND OF ACCIDENT, BUT IN TRYING TO FIGURE OUT WHAT HAPPENED I THOUGHT I MIGHT HAVE GONE OVER A CURB WHILE TURNING RIGHT AND IT MAY HAVE JARRED SOMETHING. THE DEALER LATCHED ONTO THIS THOUGHT AND SAID I BROKE THE STEERING COLUMN WHEN I WENT OVER THE CURB. THEY WOULD NOT COVER THE REPAIR, DESPITE THE EXTENDED WARRANTY. I JUST DON'T BELIEVE IT. HOW COULD GOING UP ON A CURB AND DROPPING DOWN--FROM A STOP--BREAK THE STEERING COLUMN? THE DEALER SAID I NEED TO "REPLACE THE STEERING RACK AND REPLACE THE CABLE REEL." MY INSURANCE PAID ANOTHER COMPANY FOR REPAIRS AND THEY REPLACED THE "GEAR ASSEMBLY." SINCE I DON'T KNOW WHAT ANY OF THIS MEANS, I AM WRITING THE INVOICE'S DIRECT QUOTES. I REALLY BELIEVE THERE IS/WAS A DEFECT IN THE CAR. HAS ANYONE ELSE HAD THIS PROBLEM? *TR