NHTSA Complaint #10561722 — 2012 VOLKSWAGEN PASSAT STRUCTURE:BODY

Complaint Details

ODI Number	10561722
Vehicle	2012 VOLKSWAGEN PASSAT
Component	STRUCTURE:BODY
Date of Incident	January 22, 2014
Date Filed	January 27, 2014
Mileage	35,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

SUNROOF EXPLODED WHILE DRIVING DOWN FREEWAY AT NIGHT. NO CARS IN FRONT OF ME TO KICK UP A ROCK, NO OVERPASSES FOR SOMETHING TO BE THROWN FROM. COMPLETELY RANDOM EXPLOSION. I HEARD A LOUD GUNSHOT SOUND, THEN SMALL GLASS PIECES RAINED DOWN ON MY HEAD AND FACE AND ALL OVER MY THREE CHILDREN IN THE BACK SEAT. LOOKED UP AND HEARD THE SOUND OF WIND AND SAW THE HOLE IN MY SUNROOF. SO FAR THE DEALERSHIP HAS SAID THEY WON'T REPLACE IT UNDER WARRANTY AND I HAVE REACHED OUT TO VW DIRECTLY AND THEY ARE DENYING THE CLAIM AS WELL. THIS IS ABSOLUTELY A MANUFACTURING DEFECT AND THEY ARE NOT STANDING BY THEIR PRODUCT. THEY ARE LUCKY NOBODY WAS INJURED OR KILLED IN AN ACCIDENT. HOPEFULLY THAT DOESN'T HAVE TO HAPPEN FOR THEM TO TAKE RESPONSIBILITY. *TR

Related Complaints for the 2012 VOLKSWAGEN PASSAT

Other STRUCTURE:BODY Complaints

#11291102 — December 24, 2019 — DRIVERS DOOR HANDLE WILL NOT OPEN FROM THE INSIDE AND VW WANTS A TON TO REPAIR IT. ON THE FORUMS & INTERNET THEY STAT...

#11290596 — December 21, 2019 — I KEEP HAVING A PROBLEM IN FREEZING WEATHER WITH MY VEHICLE DOOR MECHANISM FREEZING LOCKED. I CAN NOT GET INTO OF OUT...

#11286728 — December 3, 2019 — FUEL TANK DOOR DOESN'T OPEN.

#11151357 — November 13, 2018 — I WENT TO OPEN MY DRIVER SIDE DOOR, AND IT WOULDN'T UNLOCK. I CLIMBED ACROSS FROM THE PASSENGER SIDE WHERE THE DOOR ...

#11065414 — January 27, 2018 — DRIVER SIDE DOOR WOULD NOT CLOSE. DOOR LOCK LATCH MECHANISM FAILED. CANNOT DRIVE CAR IF DOOR WON'T STAY LATCHED. INDE...

Recent Complaints for the 2012 VOLKSWAGEN PASSAT

#11708435 — UNKNOWN OR OTHER — January 2, 2026 — Sunroof shattered without warning

#11703929 — ELECTRICAL SYSTEM — December 9, 2025 — We would have been in a life threating situation (very cold) if we would have not walked down highway to get internet...

#11692378 — AIR BAGS — October 9, 2025 — The contact owns a 2012 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000(Air ...

#11689492 — AIR BAGS — September 24, 2025 — The contact owns a 2012 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 18V148000 (AIR...

#11687307 — AIR BAGS — September 15, 2025 — The contact owns a 2012 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air...