NHTSA Complaint #10561251 — 2011 CHEVROLET EQUINOX
VEHICLE SPEED CONTROL issue reported to NHTSA
Complaint Details
| ODI Number | 10561251 |
| Vehicle | 2011 CHEVROLET EQUINOX |
| Component | VEHICLE SPEED CONTROL |
| Date of Incident | |
| Date Filed | |
| Mileage | 42,300 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IL |
Consumer Description
I WAS STOPPED AT STOPLIGHT AT 8PM THE CAR SHOOK AS I STARTED TO TURN LEFT AND THE STABILITY CONTROL LIGHT CAME ON THEN LOW POWER ENGINE LIGHT CAME ON IN MY 2011 EQUINOX. THE CAR POWERED DOWN TO 2 MPH, IT WOULD NOT ACCELERATE SO I TURNED INTO A PARKING LOT, SHUT THE CAR OFF AND TURNED IT BACK ON SAME THING HAPPENED AGAIN. I CALLED ONSTAR AND HAD THE CAR TOWED TO PHILLIPS CHEVROLET (GREAT SERVICE) IN FRANKFORT, IL. THE SERVICE MANAGER CALLED AND TOLD ME THAT THE THROTTLE BODY HAD TO BE REPLACED. I HAD THE EXTENDED WARRANTY SO THE COST WAS $100.00 TO ME, WITHOUT THE WARRANTY IT WOULD HAVE BEEN $600.00 TO FIX. I ASKED IF HE HAS REPLACED MANY THROTTLE BODIES IN THIS MODEL CAR HE SAID QUITE A FEW. THE CAR WAS FIXED. I EMAILED CHEVROLET AND ASKED HOW MANY THROTTLE BODIES HAVE BEEN REPLACED IN ALL CARS, THEY SAID NO RECALLS ON THIS CAR. I WAS UNSATISFIED WITH THEIR ANSWER, THAT WAS NOT MY QUESTION. CHEVROLET CALLED ME BACK AND SAID THAT A PERSON WOULD CALL ME ABOUT MY CONCERN. THEY CALLED AND TOLD ME THE SAME STORY, NO RECALLS AND THE DEALER COULD HAVE BEEN LYING TO ME, WHICH MADE ME UPSET. I ASKED TO SPEAK WITH A SUPERVISOR AND HE TOLD THERE WERE NO RECORDS KEPT OF HOW MANY THROTTLE BODIES HAVE BEEN REPLACED, WHICH I DO NOT BELIEVE. HE ALSO TOLD ME ABOUT A FUEL PUMP PROBLEM THAT CHEVY WOULD FIX ONLY IF MY CAR HAD A PROBLEM AND A CHAIN BELT PROBLEM THAT COULD A CAUSE SERIOUS PROBLEM TO THE ENGINE IF THE CAR SHOWED SYMPTOMS. I WAS NOT HAPPY WITH THAT ANSWER EITHER. I WILL TAKE MY CAR IN FOR A CHAIN BELT AND FUEL PUMP CHECK NOW THAT I AM AWARE OF THE POTENTIAL PROBLEM. THE SUPERVISOR TOLD ME THAT I WOULD HAVE TO CONTACT YOUR AGENCY ABOUT MY CONCERN. I WOULD LIKE AN ANSWER TO MY ORIGINAL QUESTION, HOW MANY THROTTLE BODIES HAVE BEEN REPLACED IN CHEVROLET CARS? WHY DID THIS HAPPEN AND WILL A RECALL BE ISSUED? THANK YOU. *TR
Related Complaints for the 2011 CHEVROLET EQUINOX
Other VEHICLE SPEED CONTROL Complaints
#11662761
three times now my gas pedal has stuck down to the floor and had unsafe speeds reaching 95mph this is unsafe for us a...
#11661253
To whom it may concern: I am writing to notify you that I own a 2011 Chevy Equinox and take very good care of my veh...
#11584819
I bought my 2011 Equinox new then in 2013 the gas pedal went to the floor and stuck down on a two lane road and I cou...
#11530590
ACCELERATOR BECAME UNRESPONSIVE. HAD TO PLACE CAR IN NUTRAL AND BACK TO DRIVE TO REGAIN CONTROL.
#11489694
Engine Check Light On took in for diagnostic and was told nothing was wrong just over heated. Taken in multiple times...
Recent Complaints for the 2011 CHEVROLET EQUINOX
#11714145
VISIBILITY/WIPER
Wipers have stopped working, have had it repaired twice and they keep quitting.
#11712022
ENGINE AND ENGINE COOLING
The contact owns a 2011 Chevrolet Equinox. The contact stated that the vehicle was consuming an excessive amount of e...
#11709949
VISIBILITY/WIPER
The contact owns a 2011 Chevrolet Equinox. The contact stated that while the windshield wiper was activated, the wind...
#11688729
ELECTRICAL SYSTEM
While driving, the car wouldn't accelerate even though I was pressing the gas pedal to the floor. It made funny nois...
#11688729
ENGINE
While driving, the car wouldn't accelerate even though I was pressing the gas pedal to the floor. It made funny nois...