NHTSA Complaint #10561157 — 2005 HONDA ODYSSEY STRUCTURE:BODY:DOOR

Complaint Details

ODI Number	10561157
Vehicle	2005 HONDA ODYSSEY
Component	STRUCTURE:BODY:DOOR
Date of Incident	January 22, 2014
Date Filed	January 23, 2014
Mileage	101,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

FOR THE SECOND TIME, THE PASSENGER SIDE POWER DOOR ON OUR CAR OPENED WHILE WE WERE DRIVING. THE DOORS ARE VERY TROUBLESOME, REFUSING TO CLOSE, SHUTTING ON PASSENGERS AND EMIT A LOUD BEEPING NOISE WHEN NOT ABLE TO LATCH. NO MATTER WHAT WE DO, WE CANNOT GET THE NOISE TO STOP AND HAVE TO PUT THE DOOR IN MANUAL TO GET THE NOISE TO STOP. AFTER THE FIRST TIME THE DOOR OPENED, I TOOK IT TO THE DEALER WHO SAID THE MECHANISMS WERE FINE AND IT WAS PROBABLY A STRING. YESTERDAY IT OPENED ABOUT 5 INCHES WHEN I HAD A CHILD IN THAT SEAT. THE DEALER TOLD US TODAY THERE IS NOTHING THEY CAN DO UNLESS THEY CAN RECREATE IT. HONDA TOLD US TO MAKE SURE THE KIDS WEAR SEAT BELTS. AN ONLINE SEARCH PROVED OUR SITUATION IS NOT UNIQUE. WE ARE SHOPPING FOR A NEW CAR, BUT ARE ASTONISHED AT THE LACK OF CARE HONDA HAS ABOUT THE SAFETY OF THEIR CLIENTS. *TR

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