NHTSA Complaint #10560994 — 2006 ACURA MDX

IN NOVEMBER 2013 WHILE THE MDX WAS PARKED OVERNIGHT, THE DRIVER SIDE REAR WINDOW REGULATOR FAILED AND THE WINDOW DROPPED DOWN INTO THE DOOR. TWO MONTHS LATER, IN JANUARY 2014, THE IDENTICAL FAILURE OCCURRED ON THE PASSENGER SIDE REAR WINDOW REGULATOR AND THAT WINDOW FELL INTO THE DOOR. IN BOTH CASES A PLASTIC PIECE THAT ANCHORS A CABLE SUDDENLY BROKE IN THE SAME MANNER WITHOUT WARNING. THIS FAILURE DOES NOT APPEAR TO BE AN IMPROBABLE EVENT, GIVEN THESE FACTS. I HAVE RETAINED BOTH BROKEN PARTS AND OFFERED THEM TO ACURA. HOWEVER, THEY ARE NOT INTERESTED IN INVESTIGATING THE INCIDENT. WHEN THIS FAILURE OCCURS, THE WINDOW CANNOT BE ROLLED UP. THIS COULD BE A DRIVING HAZARD IF IT OCCURS IN WINDY, FOGGY, AND/OR RAINY WEATHER. BESIDES GREATLY DISTRACTING THE DRIVER, THERE IS NO WAY TO PREVENT EXCESSIVE MOISTURE FROM ENTERING THE CAR. THIS SITUATION MAY CAUSE WINDOWS TO FOG OR BECOME WET ON THE INTERIOR OF THE VEHICLE, IMPAIRING VISIBILITY. OBVIOUSLY, THE SECURITY OF THE VEHICLE IS COMPROMISED, AS WELL. *TR