NHTSA Complaint #10560944 — 2008 FORD EDGE

FOR OVER A YEAR WHEN MY CAR HAD LESS THAN 100K AND STILL UNDER EXTENDED WARRANTY MY TRANSMISSION STARTED SLIPPING AND SLAMMING INTO GEAR ON TAKEOFF. I TOOK TO FORD DEALER SHIP AND THEY RAN DISNOSTICS AND FOUND NOTHING WRONG BUT REPROGRAMED THE COMPUTER. THAT DID NOT FIX THE ISSUE. THE CAR CONTINUES TO TODAYS TO SLIP AND SLAM ON TAKE OFF, THE ODOMETER BOUNCES AND THE ENGINE START CUTTING OUT/LOOSING POWER. AGAIN THE DEALER SAID IF THE COMPUTER IS NOT SETTING CODES THEY CANNOT FIX. NOW AT 110K OUT OF WARRANTY THE PROBLEM CONTINUES JUST GETTING WORSE. I BELIEVE BY READING THE BLOGS THAT THIS IS A LARGE ISSUE THAT FORD KNOWS ABOUT BUT REFUSES TO ADMIT BAD TRANSMISSION DESIGN AND WILL NOT RECALL. I THINK THEY SHOULD EITHER FIX THE ISSUE AT THEIR COST OR BUY BACK THE VEHCILE. I AM SURE THE MAIN ISSUE IS THE COST TO FORD TO FIX THE ISSUE AND THEY KNOW WHAT THE PROBLEM IS. THEY ARE MORE WORRIED THEIR STOCK HOLDERS THAT THEIR CUSTOMERS. I GUESS THEY WILL NEED A BAILOUT IF THEY KEEP THIS TREND UP. I USED TO HOLD FORD AS A QUALITY COMPANY, WITH QUALITY PRODUCTS, BUT NO LONGER. THE FOREIGN CAR COMPANIES ARE PRODUCING A BETTER QUALITY PRODUCT. I JUST WANT MY CAR FIXED OR REPLACED. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR