NHTSA Complaint #10560913 — 2001 NISSAN PATHFINDER

MY CAR BODY STRUCTURE WAS BROKEN INTO TWO PIECES, AND IT IS NOT OPERABLE. THE PASSENGER FRONT SIDE STRUT TOWER ON MY 2001 PATHFINDER WAS COMPLETELY RUSTED THROUGH. THE STRUT TOWER WAS DISCONNECTED FROM THE BODY DUE TO THE RUST. WHEN THE TOWER FINALLY LET GO, THE STEERING WAS AFFECTED CAUSING ISSUES STEERING THE VEHICLE. THE PROBLEM WAS NOT ONLY ON THE PASSENGER SIDE. THERE IS A SIGNIFICANT AMOUNT OF RUST ON THE DRIVER SIDE UNDER CARRIAGE OF THE VEHICLE AS WELL AS THE REST OF THE FRAME BODY STRUCTURE. IT CAUSED ALSO DAMAGE TO THE SUSPENSION COMPONENTS. BEFORE MY CAR GOT BROKEN, I HEARD A NOISE FROM ITS RIGHT SIDE AND I WAS DRIVING IT ON THE HIGHWAY, FOR A SECOND I LOST THE ABILITY TO STEEL MY CAR, BUT I KEPT IT STEADY UNTIL I COULD GET THE NEXT EXIT. I COULD HAVE SUFFERED A FATAL ACCIDENT THAT DAY. THERE IS A RECALL FOR FRAME/BODY STRUCTURE CORROSION FOR THIS MODEL 2001 PATHFINDER REGISTERED IN NEW JERSEY. AS SOON I WAS AWARE ABOUT IT, I CALLED TO NISSAN CONSUMER AFFAIRS TO EXPLAIN MY SITUATION. ONE OF THE NISSAN REPRESS. ADVISED ME TO TAKE MY CAR TO THE DEALERSHIP IN AVENEL NJ. MY CAR WAS NOT DRIVABLE, SO I CALLED TO THE TOWING TRUCK TO PICK AND DROP IT OFF TO THE DEALERSHIP ON DEC 26, 2013. SINCE THEN, I HAVE NOT HAD A RESPONSE FROM NISSAN TO HELP ME WITH MY SITUATION. EACH TIME I SPOKE TO A REPRESENTATIVE, THEY SAID THAT MY CASE IS STILL IN PROCESS, AND I NEED TO WAIT FOR A DECISION. I CAN NOT BELIEVE IT, I HAVE BEEN IN A DANGEROUS SITUATION DRIVEN MY CAR IN THAT MATTER. I NEED A CAR TO GO TO WORK FOR MY LIVELIHOOD AND ALSO TO TAKE MY CHILDREN TO THEIR SCHOOL. I CANNOT AFFORD TO PAY FOR A CAR RENTAL. AND AFTER ALL OF THESE, NISSAN DOES NOT HAVE ANY SENSE OF COOPERATION. I REQUESTED THEM TO HELP ME WITH A PROVISIONAL CAR TO KEEP MY LIFE STYLE ON, BUT THEY DENIED IT. I NEED HELP FROM THE GOVERNMENT NHTSA TO MAKE NISSAN TAKE CARE ABOUT THIS RECALL. *TR