NHTSA Complaint #10560873 — 2014 FORD EXPLORER

HEAD LIGHTS ARE NOT FOCUSING CORRECTLY. WHEN U GO AROUND CURVE, LIGHTS SHOW AHEAD HALF WAY, BUT IT IS PURE BLACK AROUND CURVE. WE LIVE IN THE MTS. WITH LOTS OF HILLS AND MTS. IT IS SCARY!! YOU COULD KILL A CHILD OR ANIMAL WITHOUT SEEING THEM IN THE PITCH BLACK. ALSO, U CANNOT SEE SIGNS ON THE SIDE OF ROAD UNLESS U PUT YOUR BRIGHT LIGHTS ON, WHICH REALLY TEES OFF CAR IN FRONT. WE JUST BOUGHT THE FORD EXPLORER IN DEC.. HAVE TAKEN IT TO TWO DEALERS,. THE ONE WE BOUGHT IT FROM DID RAISE THE LIGHTS, BUT SAID NOTHING ELSE CAN BE DONE. I BELIEVE BEFORE FORD WILL HAVE A RECALL, SOMEONE WILL BE KILLED! PRAYING IT WON'T BE US. PLEASE HELP US FIND SOMEONE THAT CAN HELP. ENGINEERS SHOULD KNOW ABOUT THIS SCARY PROBLEM! THANKS! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR