NHTSA Complaint #10560463 — 2005 FORD FIVE HUNDRED

I HAVE TAKEN MY 2005 FORD 500 TO MY LOCAL FORD DEALER SO MANY TIMES I CAN NOT COUNT FOR THE SAME RECURRING ISSUES. THIS VEHICLE ALWAYS LUNGES WHEN I PUT IN GEAR IN REVERSE OR FORWARD. THE CAR LUNGED BACKWARD STRIKING A PARKED CAR THE FIRST WEEK I GOT IT. I PAID FOR ALL DAMAGE CAUSE I DIDN'T WANT TO CLAIM NEW CAR ON MY INSURANCE. WHILE DRIVING ON HIGHWAY ENGINE STARTS TO DECELERATE WHILE TRYING TO PASS CAR OR CHANGE LANES..BIG PROBLEM IN TRAFFIC..HAVE TO FLOOR IT TILL IT KICKS INTO GEAR. DANGEROUS. THEN, EVERYTIME IT RAINS, ALL 4 DOORS FILL WITH WATER..I HAVE TO LIFT UP RUBBER AT THE BOTTOM..CLEAR THE HOLES..WAIT FOR 5 MINUTES EACH DOOR. EVERY WINTER THE DRIVER SIDE DOOR LATCH FREEZES UP AND I CAN'T CLOSE THE DOOR..I THOUGHT THEY DEALER FIXED THE DOOR LATCH DUE TO A SAFETY RECALL..THAT IS NOT THE CASE..SEVERAL TIMES, I HAVE HAD TO DRIVE TO WORK 15 MINUTES HOLDING THE DOOR SHUT WHILE DRIVING DOWN THE HIGHWAY.DANGEROUS. I HAVE HAD IT LUBED WITH SEVERAL PRODUCTS, DOESN'T WORK..THE SERVICE MANAGER AT MY LOCAL FORD DEALER SHOWED ME HOW TO HOLD THE DOOR HANDLE OPEN WHILE USING A SCREWDRIVER TO FREE THE LATCH..HANDY LITTLE TRICK. I KEEP SILICONE LUBE SPRAY, SCREWDRIVER, PLIERS, AND A JUMPER BOX IN THE CAR AT ALL TIMES.I HAVE CALLED FORD MOTOR CO. MANY TIMES..ALWAYS GOT RUN AROUND AND NO STRAIGHT ANSWERS. FINALLY LAST WEEK AFTER CALLING 5 TIMES, I WAS TRANSFERRED TO A SUPERVISOR THAT EXPLAINED TO ME THAT THE OTHER 10 TIMES I CALLED.NO COMPLAINT WAS FILED AND INFORMED ME ON THE COMPLAINT PROCESS..I JUST PURCHASED A NEW TAURUS AND AM HOPING TO LET MY SON USE THE 500 TO DRIVE TO COLLEGE DAILY..I AM CONCERNED ABOUT HIS SAFETY IN THIS CAR..SO UNLESS THESE ISSUES ARE ADDRESSED AND CORRECTED, I DON'T KNOW WHAT TO DO..I HAVE PUT A LOT MONEY INTO THIS CAR.WHAT HAPPEN TO THE LEMON LAW. THIS CAR IS A LEMON. *TR