NHTSA Complaint #10560290 — 2005 FORD TAURUS

MY PROBLEM IS MY ACCELERATOR HAS BEEN STICKING MAKING IT DIFFICULT TO CONTROL SPEED IN TRAFFIC. I AM CONCERNED THE PROBLEM WILL GRADUALLY GET WORSE. I CONTACTED FORD MOTOR CORP ABOUT THE POSSIBILITY OF A RECALL OR WARRANTY WITH THIS ISSUE. WITH A SMALL AMOUNT OF RESEARCH IT SEEMS THERE IS WELL KNOWN ISSUES WITH THIS MAKE AND MODEL FOR ACCELERATOR PROBLEMS. SEE MY CORRESPONDENCE WITH FORD BELOW: "HI ------, MY NAME IS [XXX] AND I'M FROM FORD'S CUSTOMER RELATIONSHIP CENTER (CRC). I RECEIVED YOUR EMAIL REGARDING YOUR 2005 FORD TAURUS SE. I'M SORRY TO HEAR ABOUT THE ISSUES WITH THE SEATBELT AND ACCELERATOR STICKING. I COMPLETELY UNDERSTAND YOUR CONCERN FOR THE SAFETY OF YOURSELF AND YOUR FAMILY. AFTER REVIEWING MY RESOURCES, THERE ARE NO WARRANTIES OR PROGRAMS IN EFFECT THAT WOULD PROVIDE COVERAGE FOR YOUR CURRENT CONCERN. WE RECOMMEND THAT YOU KEEP YOUR RECEIPTS IN CASE FORD INITIATES A RECALL IN THE FUTURE BASED ON CUSTOMER FEEDBACK... ------------------- ORIGINAL MESSAGE ------------------- ...I HAVE COUPLE OF SAFETY CONCERNS. I LOVE MY 2005 FORD TAURUS AND I WANT TO CONTINUE TO OWN IT. LAST YEAR I HAD A SEATBELT ISSUE WHERE INTERMITTENTLY THE BUCKLE RELEASES WHILE CAR IS IN MOTION. I CALLED DEALERSHIP TO ASK IF FORD WILL TAKE CARE OF THIS FOR SAFETY REASONS AND WAS PROMPTLY TOLD NO. RECENTLY I HAVE AN ACCELERATOR THAT IS STICKING. THE PEDAL RETURNS TO POSITION BUT THE RPM'S REMAIN ELEVATED. I HAVE NOT NOTIFIED THE DEALERSHIP YET ABOUT THIS ISSUE. I WANTED TO CONTACT FORD CORP FIRST SO I COULD HAVE DOCUMENTATION ON THIS RECENT SAFETY CONCERN FOR I HAVE NOT HAD MUCH LUCK IN THE PAST CONTACTING THE DEALERSHIP...." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR