NHTSA Complaint #10560229 — 2007 GMC YUKON STRUCTURE

Complaint Details

ODI Number	10560229
Vehicle	2007 GMC YUKON
Component	STRUCTURE
Date of Incident	December 17, 2013
Date Filed	January 16, 2014
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

MY DASH HAS CRACKED TWICE ON MY 2007 GMC YUKON. THE FIRST TIME WAS AROUND THE AIR BAG AND THE DEALER REPLACED IT IN 2011. NOW JANUARY 2014, THE DASH IS CRACKED AGAIN AROUND THE AIR BAG. TOOK INTO THE DEALER AND THEY SAID GMC WILL NOT REPLACE BECAUSE OF THE MILEAGE OF THE VEHICLE, WHICH IS 110,001. HOWEVER THE DEALER OFFERED TO GIVE ME $2,000.00 TOWARD A NEW VEHICLE. REALLY!! IF YOU WERE GOING TO GIVE ME $2,000.00 THEN REPLACE MY DASH! MY CONCERN IS IF THE DASH IS CRACKED WHAT KEEPS THE AIR BAG FROM NOT DEPLOYING AT ANY TIME. THIS IS A SAFETY HAZARD AS I SEE IT. I HOPE THAT YOU CAN DO SOMETHING TO MAKE THEM REPLACE THE DASH. PLEASE HELP. *TR

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