NHTSA Complaint #10559715 — 2013 NISSAN ALTIMA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10559715
Vehicle 2013 NISSAN ALTIMA
Component ENGINE
Date of Incident
Date Filed
Mileage 3,600 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

ALTIMA 2.5L ENG. PROBLEM: ENGINE VIBRATIONS/CVT SHUTTERING SINCE APPROX. 3600 MILES, BUT HAS CONTINUALLY GOTTEN WORSE WITH MORE MILES (7000 MI 12/31/13). VIBRATIONS FELT AT 1500-2000 RPMS (ENOUGH TO SHAKE AND VIBRATE THE DASH COMPONENTS), THEN VIBRATION GOES AWAY. SLIGHT ACCELERATION UNDER LOAD AT 1500-2000 RPMS AND AT ANY SPEED (20-30, 40-55, 72 MPH) WILL RESULT IN DRONING/VIBRATIONS (EVERYTIME). HAD NISSAN SERVICE MGR. RIDE WITH ME, THEN HE DROVE THE VEHICLE AND CONFIRMED THE VIBRATIONS. HE SAID TO RETURN THE VEHICLE IN JAN 2014 TO FURTHER DOCUMENT THIS PROBLEM THAT NISSAN DOES NOT ADMIT EXISTS. HOWEVER, THIS PROBLEM HAS BEEN REPORTED TO NISSAN MANY TIMES OVER THIS PAST YEAR (2013). I NOW BELIEVE THIS VIBRATION IS COMING FROM THE ENGINE AND NOT FROM THE CVT SINCE I CAN FEEL VIBRATIONS 1500-2000 RPM EVEN WHEN THE VEHICLE IS STOPPED (IN PARK OR IN NEUTRAL). UPDATE: 1/08/14 NISSAN DEALER REPLACED ENGINE ALTERNATOR, PROBLEM STILL EXISTS, NO CHANGE IN VIBRATIONS. 1/10/14 NISSAN REPLACED TENSIONER AND ENGINE SERPENTINE BELT, PROBLEM STILL EXISTS, NO CHANGE IN VIBRATIONS. 1/13/14 FILED COMPLAINT WITH NISSAN CONSUMER AFFAIRS. *TR

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