NHTSA Complaint #10559672 — 2012 TOYOTA CAMRY

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	10559672
Vehicle	2012 TOYOTA CAMRY
Component	AIR BAGS
Date of Incident	January 2, 2014
Date Filed	January 13, 2014
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

I RECEIVED A RECALL NOTICE FOR THE HVAC ASSEMBLY. I CALLED MY DEALER AND VERIFIED MY VIN AND SCHEDULED AN APPOINTMENT TO HAVE THE ASSEMBLY REPLACED ON 1/2/2014. WHEN I ARRIVED AT THE DEALERSHIP I WAS TOLD THAT THEY DID NOT HAVE THE PART AND THE ASST SVC MGR [XXX] TOLD ME HE WOULD GET THE PART AND CALL ME. I HAVE NOT HEARD FROM HIM AND WHEN I CALL HE IS ON VACATION. I CALLED THE SERVICE MGR AND LEFT MY INFO AND HAVE NOT RECEIVED A CALL BACK. I NEED TO HAVE THIS REPLACED AS IT IS AN EXTREME SAFETY ISSUE AND I NEED THIS CAR FOR SCHOOL. THE DEALERSHIP IS TOYOTA OF HOLLYWOOD, 1841 N STATE RD 7, HOLLYWOOD, FL 33021. PHONE 954-893-4667. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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