NHTSA Complaint #10559641 — 2006 JEEP GRAND CHEROKEE

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10559641
Vehicle	2006 JEEP GRAND CHEROKEE
Component	STRUCTURE:BODY
Date of Incident	December 13, 2013
Date Filed	January 13, 2014
Mileage	67,390 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

I HAVE A 2006 JEEP GRAND CHEROKEE, ALL FOUR DOOR HANDLES HAVE CRACKS AROUND THE PLASTIC. MY BACK PASSENGER DOOR HANDLE HAS ACTUALLY COME OFF. I AM CONCERNED FOR OBVIOUS SAFETY ISSUES. ONCE YOU ARE IN THE CAR YOU CANNOT EXIT THROUGH THAT DOOR. I ONLY BECAME AWARE OF THE SITUATION IN DECEMBER 2013. WHEN THE REAR DOOR HANDLE FELL OFF. I CONTACT THE CHRYSLER CORPORATE IMMEDIATELY, AND THEY TOLD ME TO GO THROUGH THE DEALERSHIP. AFTER WEEKS OF GOING BACK AND FORTH THEY FINALLY AGREED TO PAY ONLY ONE THIRD OF THE TOTAL COST. I BELIEVE THIS IS A DEFECT ON THEIR PART, AND SHOULD BE RESPONSIBLE FOR 100% OF REPLACEMENT. I ALSO UNDERSTAND FROM THE DEALERSHIP THAT THIS IS A VERY FREQUENT ISSUE WITH THIS MODEL. *TR

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