NHTSA Complaint #10559487 — 2008 MINI COOPER

I TOOK THE VEHICLE TO THE MINI DEALERSHIP AFTER I HEARD A NOISE FROM THE ENGINE AND THE ENGINE LIGHT CAME ON. FROM ONLINE DESCRIPTIONS, I SUSPECTED IT WAS THE TIMING CHAIN TENSIONER. I CONTACTED MINI CORPORATION AND OPENED A REPORT. THE CHECK ENGINE LIGHT CAME ON ABOUT A WEEK LATER AND I TOOK THE CAR TO THE DEALERSHIP. I WAS TOLD BY THE DEALERSHIP THAT THE TIMING CHAIN TENSIONER NEEDED REPLACED. IT WAS A $3500 FIX. THE DEALERSHIP CONTACTED MINI TO SEE IF THEY WOULD COVER THE REPAIR AND THEY REFUSED SAYING THE VEHICLE HAD TOO MANY MILES. THEY CHANGED THE OIL AND THE CHECK ENGINE LIGHT WENT OFF. ABOUT TWO WEEKS LATER MY SON WAS AT A RED LIGHT, STOPPED AND THE CARS STALLED. WE HAD IT FLAT-BEDDED TO A REPAIR SHOP. THE TIMING CHAIN HAD SNAPPED AND THE ENGINE NEEDED TO BE REPLACED AT A COST OF $5700. I JUST SAW WHERE MINI ISSUED A RECALL FOR THE TIMING CHAIN TENSIONER AND I CONTACTED THEM BUT THEY HAVE NOT REPLIED. *TR