NHTSA Complaint #10559463 — 2012 DODGE DURANGO

LEASED 2012 DURANGO ON 12/28/11. AT 9353 MILES ON 12/7/12 THE POWER STEERING SYSTEM RUPTURED WHILE MAKING A TURN INTO A PARKING LOT. POWER STEERING FLUID COVERED ENGINE AND ENGINE COMPARTMENT. COMPLETE FAILURE OF ALL POWER STEERING, VEHICLE WAS VERY DIFFICULT TO MANEUVER TO A SAFE SPOT OUT OF TRAFFIC. VEHICLE HAD TO BE FLATBED TO DEALER. DODGE SERVICE STATED THAT A FITTING ON A HOSE HAD BROKEN OR FALLEN OFF. IT WAS REPAIRED. AT 21,922 MILES ON 1/09/13 ONCE AGAIN AS I PULLED OUT OF TRAFFIC INTO A SHOPPING CENTER THE SAME THING HAPPENED AGAIN. COMPLETE FAILURE OF ALL POWER STEERING, FLATBED TO DODGE DEALER AND AM TOLD THAT ALL HOSES AND PUMP ASSEMBLY NEED TO BE REPLACED. I UNDERSTAND SOMETHING HAPPENING ONCE. TWICE IS A ISSUE. CONTACTED DODGE AND WAS TOLD THERE ARE NO OTHER REPORTS OF THIS. AFTER A LITTLE SEARCHING DODGE CUSTOMER SERVICE REP SAID THERE HAVE BEEN REPORTS OF SOMETHING LIKE THIS ON SOME 2012 JEEPS. *TR