NHTSA Complaint #10559276 — 2004 CHEVROLET SILVERADO 1500

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL issue reported to NHTSA

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Complaint Details

ODI Number	10559276
Vehicle	2004 CHEVROLET SILVERADO 1500
Component	ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Date of Incident	February 1, 2013
Date Filed	January 9, 2014
Mileage	57,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

SPEEDOMETER STUCK AT 70MPH AND STAYED THAT WAY FOR A FEW DAYS. AFTER MULTIPLE STARTS OF THE VEHICLE, THE SPEEDOMETER EVENTUALLY WORKED ITS WAY BACK TO ZERO. IT'S NOW HAPPENED AGAIN. AFTER CONTACTING GM, THEY TOLD ME TO TAKE IT TO AN AUTHORIZED SHOP FOR A DIAGNOSIS, WHICH I DID AND THEY CONFIRMED IT WAS THE ISSUE THAT GM ISSUED THE CONTRACT ADJUSTMENT FOR, BUT SINCE IT HAS NOW EXPIRED, THERE IS NOTHING THEY COULD DO FOR ME. SO WHY DID THEY ASK TO HAVE THE TRUCK TAKEN IN FOR AN INSPECTION? THE VEHICLE NOW HAS 66,000 MILES ON IT AND I'M VERY DISPLEASED WITH THE CUSTOMER SERVICE. *TR

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