NHTSA Complaint #10558881 — 2007 DODGE CALIBER

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10558881
Vehicle	2007 DODGE CALIBER
Component	STRUCTURE:BODY
Date of Incident	January 1, 2014
Date Filed	January 7, 2014
Mileage	76,150 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ME

Consumer Description

MY 2007 DODGE CALIBER WAS TAKEN TO MY MECHANIC WHERE IT WAS FOUND THAT THE MAIN SUBFRAME HAD RUSTED THROUGH IN MULTIPLE PLACES. THE CAR IS ONLY 6 YEARS OLD AND HAS APPROXIMATELY 76,150 MILES. I CALLED CHRYSLER AND MENTIONED IT. CUSTOMER SERVICE STATED THAT THEY WOULD ONLY PROVIDE COST ASSISTANCE IF I HAD THE WORK DONE AT A CHRYSLER DEALERSHIP. THE CAR WAS TAKEN APART AND ON THE LIFT AT MY PREFERRED MECHANIC. I HAD MY MECHANIC PROVIDE THE SERVICE. I DID RECEIVE A QUOTE FROM A LOCAL CHRYSLER DEALERSHIP IT WOULD HAVE COST ME $ 850.00. MY MECHANIC DID THE SERVICE FOR $ 650.00. CHRYSLER HAS REFUSED PAYMENT. THIS SUBFRAME COMPONENTS IS RUSTED THROUGH IN THREE LOCATIONS. AFTER ONLY 6 YEARS, THIS DOESN'T SEEM ACCEPTABLE ON A MAJOR FRONT END COMPONENT. *TR

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